Documents
How campers get from our agencies to your driveway — timelines, coverage and what happens on arrival.
Updated October 8, 2026
Delivery is available worldwide and quoted by destination before payment, including a full setup walkthrough on arrival.
Delivery cost is confirmed in writing before you pay. Cross-border deliveries may incur customs, import duties and registration fees payable by the buyer.
Pickup is available at your nearest agency during business hours — 9:00 AM – 6:00 PM Monday through Friday, 10:00 AM – 5:00 PM Saturday. Bring your ID, your payment confirmation and, if applicable, your trade-in title. We block 45 minutes for a handover walkthrough.
Most orders are ready for pickup or delivery within 48 hours of payment confirmation: final inspection, detailing, systems test and paperwork.
Delivery scheduling then depends on route availability — we run deliveries twice weekly and book your slot the same day the unit is ready. Dates quoted are estimates; we will never take your money and go quiet. If anything slips, you hear it from us first with a new date.
Our driver walks you through leveling, hookups, propane, water and waste systems, slide operation and the awning — first-timers get a hitching lesson too. Nothing leaves until you've started every appliance yourself.
Inspect the unit at handoff. Note any damage on the delivery receipt before signing — claims for transit damage must be reported within 48 hours with photographs, and we'll make it right.
If we damage your unit in transit (or your property during delivery), repairs are on us.
If we can't reach the address or the site isn't accessible for a trailer (low wires, soft ground, gate codes missing), we'll contact you to reschedule. A reasonable re-delivery fee may apply after the second attempt.
Delivery questions: (313) 364-9615 or sales@globalrvsandcaravan.com.
Global RVs & Caravan Center, LLC (“Global RVs & Caravan Center”, “we”, “us”), operating through agencies in the UK, USA, Canada and worldwide